Privacy policy

Effective from 12 October 2026

This policy explains what personal information The All Digital ("we", "us") collects, why we collect it, and how we look after it. It covers this website (thealldigital.in), our ads and lead forms on Facebook, Instagram, YouTube and Google, our WhatsApp and phone conversations, and our writing courses.

It also applies to the author pages of Anuj Tiwari on Instagram (@anujtiwariofficial) and Facebook, and to any ads, lead forms or messages sent from those pages, including ads for the Adult Writing Course and The Young Storytellers.

Who we are

The All Digital is a digital marketing agency and writing-course provider with offices in Lucknow and Mumbai, India, founded and run by Anuj Kumar Tiwari, a published novelist who also teaches our writing courses. Personal information collected through The All Digital and through the Anuj Tiwari author pages is handled by the same team, in the same way, under this policy. You can reach us using the details at the end of this page.

Information we collect

Information you give us

• Enquiry form on this website: your name, phone or WhatsApp number, the service you are interested in, and your message.
• Lead forms in our ads on Facebook, Instagram or Google: the details you choose to submit, usually your name, phone number, email address, city and the course or service you want.
• WhatsApp, phone and email: your number or address and the messages you send us.
• Course enrolment: the learner's name, age group, contact details and the writing they submit in class. For The Young Storytellers, a parent or guardian gives us these details on the child's behalf.
• Payments: course and service fees are paid through a bank transfer, UPI or a payment provider. We see the payment confirmation, but we do not receive or store your card or bank login details.

Information collected automatically

Our hosting provider, Netlify, keeps standard technical logs such as IP address, browser type and the pages requested, to keep the site secure and working. This website does not currently use analytics or advertising cookies. If we add tools such as Google Analytics or the Meta Pixel, we will update this policy first.

How we use your information

• To reply to your enquiry and send you a proposal or course details.
• To enrol you or your child in a course, run classes, share class links and materials, and give feedback on writing.
• To send updates about your course or project on WhatsApp, phone or email.
• To send occasional news about new courses and services, only if you have agreed. You can stop these at any time.
• To keep records we must keep by law, such as invoices and tax records.

We do not sell your personal information, and we do not share it with other businesses for their own marketing.

WhatsApp messages

If you message us or share your number in a form, we may contact you on WhatsApp about your enquiry, enrolment or classes. To stop receiving WhatsApp messages from us, reply STOP or tell us at any time, and we will stop.

Who we share information with

We share information only with services that help us run our work, and only as much as they need:

• Netlify, which hosts this website and stores enquiry form submissions.
• Meta (Facebook, Instagram and WhatsApp) and Google, where you contact us through their platforms or ads.
• Video-call and messaging tools we use to run live online classes.
• Payment providers and banks that process your payment.
• Amazon's self-publishing service, only for a Young Storytellers story that a parent or guardian has agreed to publish.
• Government authorities, if the law requires it.

Some of these providers may store data on servers outside India. They are bound by their own privacy and security terms.

Children's information

The Young Storytellers course is for children aged 8 to 14. We collect a child's details only from a parent or guardian, with their consent, and we use them only to run the course. A child's story is published on Amazon only with the parent's or guardian's written permission, and the parent decides what name appears on the book. Parents can ask us at any time to see, correct or delete their child's information.

How long we keep information

We keep enquiry details for up to 2 years so we can follow up on your request, and course records for up to 3 years after the course ends. Invoices and tax records are kept for as long as Indian law requires. After that, we delete the information or make it anonymous.

How we protect information

This site uses an encrypted connection (https). Access to enquiries and course records is limited to the people who need it to serve you. No method of storing or sending data is completely secure, but we take reasonable steps to protect your information.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us to:

• tell you what personal information we hold about you,
• correct or update it,
• delete it, where we no longer need to keep it by law,
• withdraw your consent to messages or other uses, and
• name someone to act for you if you are unable to.

To make a request or a complaint, contact us using the details below. We will reply within 30 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Contact and grievance officer

Changes to this policy

We may update this policy when our services or the law change. The date at the top of this page shows when it was last updated.